No Returns & Deposit Policy

At VCSP, we take pride in manufacturing high-quality equipment tailored to our customers’ specific needs. To ensure a smooth production process, we have implemented the following policy regarding order deposits and returns:

1. Non-Refundable Deposit

Once a deposit has been received, it is non-refundable under any circumstances. This deposit secures the order and allows us to purchase materials, allocate resources, and begin the manufacturing process.

2. No Returns or Cancellations

Due to the custom nature of our products and the costs incurred in procurement and production, we do not accept returns or cancellations after the deposit has been received. Customers are responsible for ensuring that all order specifications are correct before finalizing their purchase.

3. Order Adjustments

Modifications to an order may be considered on a case-by-case basis. However, any changes may result in additional costs and extended lead times.

4. Exceptions

This policy applies to all standard and custom orders. Exceptions may be made only in cases where VCSP determines that an error has occurred on our end.

By placing an order and submitting a deposit, the customer acknowledges and agrees to this policy.